An Unforgettable Spa Experience

Step into serenity Dreams spa, where ancient rituals meet modern wellness in a tranquil, two-story setting. Discover a curated menu of facials, massages, body therapies, and signature rituals inspired by global traditions and local ingredients. Whether you choose a soothing aromatherapy massage, a rejuvenating facial with Natura Bissé products, or a complete hydrotherapy circuit experience, every treatment is designed to restore balance, elevate relaxation, and awaken your inner calm.

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Dreams Spa

Two-story spa sanctuary with indoor and outdoor treatment areas
11 multi-functional treatment rooms for massages, facials, and body therapies
Private bridal suite and tranquil relaxation lounge
Oceanview outdoor cabanas for al fresco treatments
Full-service beauty salon offering hair, makeup, and nail services
Premium facial treatments featuring Natura Bissé products
Spa pantry with curated wellness amenities
Hydrotherapy Circuit
- Sensations showers
- Dynamic pool with jets
- Hot and cold plunge pools
- Steam room and sauna

Immerse in a True Retreat

Find out more information about our luxurious spa treatments and packages.

Hyatt Ziva Riviera Maya Zen Spa Hydrotherapy Pool

Spa FAQs

Can I get an expert recommendation?

It is our pleasure. One of our highly skilled professional Spa Therapists will perform your customized evaluation in order to recommend the perfect spa experience to address your specific needs.
When should I arrive at the Spa?

Please be sure to arrive at least 20 minutes prior to your appointment. Our desire is for you to thoroughly enjoy each and every minute of your visit at the Spa without any hindrance.
How should I dress?

Come as you like. Upon your arrival we will provide you with a luxurious robe and comfortable sandals. We suggest that you also bring your bathing suit to enjoy our hydrotherapy circuit.
What should I do in advance?

We recommend drinking plenty of water prior to your appointment to be well hydrated.
What is your cell phone policy?

To fully provide you with the most memorable and customized experience, we request that you turn off all electronic devices during your stay at the Spa.
What payment options do you offer for Spa services?

Depending on your preference, all Spa services can be charged to your room or to a credit card.
What’s the best way to share any special considerations?

Since your safety is our utmost concern, we ask you to please notify the Spa Manager and your Therapist of any special assistance or medical conditions you may have, such as allergies, high blood pressure, heart conditions, diabetes, pregnancy, etc.
What is your cancellation policy?

We are mindful of your time and ask that you reciprocate. We require cancellations, changes in schedule or treatment type to be made with a minimum of a 4-hour notice to avoid a 50% charge (charged either to your room or credit card).

Can I get an expert recommendation?

It is our pleasure. One of our highly skilled professional Spa Therapists will perform your customized evaluation in order to recommend the perfect spa experience to address your specific needs.
When should I arrive at the Spa?

Please be sure to arrive at least 20 minutes prior to your appointment. Our desire is for you to thoroughly enjoy each and every minute of your visit at the Spa without any hindrance.
How should I dress?

Come as you like. Upon your arrival we will provide you with a luxurious robe and comfortable sandals. We suggest that you also bring your bathing suit to enjoy our hydrotherapy circuit.
What should I do in advance?

We recommend drinking plenty of water prior to your appointment to be well hydrated.
What is your cell phone policy?

To fully provide you with the most memorable and customized experience, we request that you turn off all electronic devices during your stay at the Spa.
What payment options do you offer for Spa services?

Depending on your preference, all Spa services can be charged to your room or to a credit card.
What’s the best way to share any special considerations?

Since your safety is our utmost concern, we ask you to please notify the Spa Manager and your Therapist of any special assistance or medical conditions you may have, such as allergies, high blood pressure, heart conditions, diabetes, pregnancy, etc.
What is your cancellation policy?

We are mindful of your time and ask that you reciprocate. We require cancellations, changes in schedule or treatment type to be made with a minimum of a 4-hour notice to avoid a 50% charge (charged either to your room or credit card).
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An Unforgettable Spa Experience

Dreams Spa

Immerse in a True Retreat

Spa FAQs

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